Please tell us about the good and bad aspects of living in your local area:

I’m so grateful for the vibrant location, the amazing amenities, and all the fun community activities that make every day special. A huge thank you to Yousra for her endless support and kindness she truly goes above and beyond to make this place feel like home. Couldn’t recommend it more!

How has the building management responded to any problems or issues you have raised:

Management responds immediately to issues especially Yousra. Very impressed with their efficiency!

Please share one thing (or more) which you wish you had known before you moved in:

Happy resident - no complaints at all. Perfect home!

Please tell us about the good and bad aspects of living in your local area:

Ebb&Flow has been a fantastic place to live. The building is always clean and secure, and the location couldn’t be better close to shops, restaurants, and just a short walk to the train station, which makes commuting to London so easy. A huge thank you to Yousra, the leasing agent, who was amazing from the start and made the whole moving process simple and stress-free. I’d highly recommend Ebb&Flow to anyone looking for a well-located and comfortable home.

How has the building management responded to any problems or issues you have raised:

Management responds fast to issues Yousra especially helpful and professional. Problems get fixed promptly with good follow-up.

Please share one thing (or more) which you wish you had known before you moved in:

Attend the community events they’re the perfect way to settle in! Otherwise, everything’s been as promised. A great place to live.

Please tell us about the good and bad aspects of living in your local area:

I've personally enjoyed living in the area because of its convenience — it's really close to the station and the town centre, which makes getting around and accessing shops, restaurants, and other amenities super easy. However, one downside is that it tends to get quite busy on weekends, especially at night. You often come across large groups of drunk people coming out of clubs, which can make the atmosphere feel a bit rowdy and less comfortable at times.

How has the building management responded to any problems or issues you have raised:

The building management has responded quickly and efficiently. They’re always approachable, and they make sure to keep me updated throughout the process.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how lively the area can get on weekends, especially late at night. The noise from people leaving clubs can be a bit disruptive. It’s not a deal-breaker, but it would’ve been helpful to be more prepared for that aspect of the location.

Please tell us about the good and bad aspects of living in your local area:

Croydon in general is not considered a pleasant city with not the best reputation. The area around No.26 is very different to this. With a number of nice grocery shops such as Amazon Fresh, Coop, Sainsbury’s and large Lidl just a 15 minute walk away and a number of gyms and restaurants around.

How has the building management responded to any problems or issues you have raised:

The only issue we have had over the years was the utility billing. A lot of people have been complaining about the bills only being estimated and therefore in some cases people have been overcharged or undercharged. The building management has recommended not to pay those bills until the situation gets resolved in order not to be charged extra.

Please share one thing (or more) which you wish you had known before you moved in:

Everything was pretty much clear prior to moving in.

Please tell us about the good and bad aspects of living in your local area:

The area is extremely close to town so it’s easy to go and nip for a quick lunch. It’s also a stones throw away from the main train station so if we need to go anywhere we can always get a train.

How has the building management responded to any problems or issues you have raised:

Yes they have, we have had a few inquiries on how things work and some small issues that we didn’t know how to deal with and they have always helped us