City Park West, CM1

Please tell us about the good and bad aspects of living in your local area:

It is located in town centre, next to bus and train station which makes it ideal location. Visitors can park in a car park which is 3-4 minutes walk away. Bon collections are regular. Drawback is that resident have to pay monthly for car parking in basement.

How has the building management responded to any problems or issues you have raised:

They have been very efficient in responding to our queries or concerns, and solving any problems.

Please share one thing (or more) which you wish you had known before you moved in:

Our appartment has good amount of furniture, but we know from our neighbours living in same building that they have got one or two chairs less than us, so be mindful you get everything furnished as mentioned in advertisement.

Please tell us about the good and bad aspects of living in your local area:

Great transport links. Very sociable area in the middle of town. Some anti-social behaviour on the weekends

How has the building management responded to any problems or issues you have raised:

Property manager Catherine is slow with responding to emails. She then gets frustrated when tenants reach out to other management

Please share one thing (or more) which you wish you had known before you moved in:

Rent increases every year regardless of inflation.

Please tell us about the good and bad aspects of living in your local area:

Very well connected with all transportation services like bus and rail. It's only a five minutes walk to the bus stand as well as the Chelmsford railway station. There is Tesco, Co op and other grocery , butchery nearby.

How has the building management responded to any problems or issues you have raised:

Generally response is good. Feedback received by mail.

Please share one thing (or more) which you wish you had known before you moved in:

1. Central hot water system is expensive compared to individual electric water heaters. 2. Council tax is high in this locality.

Please tell us about the good and bad aspects of living in your local area:

The location is great, we’re near the train station, lots of shops and bars, and there’s loads of food options and night life. We’re also near Central Park which is lovely for a day out. Overall the location is perfect.

How has the building management responded to any problems or issues you have raised:

They usually respond fairly quickly, but I’ve not really had much interaction yet.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how slow the process is moving in and out of the building. I’ve seen lots of people complain about how slow it is to move out. I also wish I had know how much service charge is raised and that tenants are constantly trying to battle it.

Please tell us about the good and bad aspects of living in your local area:

Central location, all necessary amenities nearby, access to nice green space within complex, shop on site

How has the building management responded to any problems or issues you have raised:

I had an issue with a broken lock soon after moving in and it was addressed swiftly

Please share one thing (or more) which you wish you had known before you moved in:

I wish the billing for utilities was clearer ans it took me a while to understand that my energy provider does not provide hot water