The Mercian, B15

Please tell us about the good and bad aspects of living in your local area:

Here is one of the most upscale home in Birmingham. It's my personal favorite. Upload photos of your development to be published alongside your review

How has the building management responded to any problems or issues you have raised:

well-organized and efficient.I've thoroughly enjoyed my time at Moda Mercian. The facilities are top-notch, and the maintenance team is always responsive. The community feel is great, and the location is very convenient. However, the recent renovation has caused some disruptions to the communal areas.

Please share one thing (or more) which you wish you had known before you moved in:

Everything is clear. As a Moda Mercian resident, I've been quite happy with my stay. The amenities are great, especially the on-call maintenance service. However, the ongoing renovation has been disruptive, impacting the overall aesthetics, particularly the lobby. I hope these disruptions can be minimized soon to restore the previous charm of the place.

Please tell us about the good and bad aspects of living in your local area:

This is definitely the most convenient apartment I've ever lived in! Right downstairs, there are two large supermarkets, Tesco and Sainsbury's, one on the left and one on the right. Sometimes there are so many choices, it's a real "first-world problem"! For someone like me who doesn't drive, it couldn't be more convenient – the bus stop is right outside the main entrance, with a whopping six different bus routes and a light rail station. Plus, the street below is lined with all sorts of restaurants and cafes, so whether I want to grab a bite or just relax with a coffee, everything is right there. Living here is just so hassle-free!

How has the building management responded to any problems or issues you have raised:

Since moving in, I've consistently been impressed by the warmth and helpfulness of the management team. Charlotte is incredibly responsive to emails and always takes the time to resolve any issues thoroughly and patiently. I also remember one instance where Molly kindly reminded me that I'd forgotten to close my door properly. It's clear that everyone who works here is dedicated and takes their responsibilities seriously.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before applying is that, because my specific apartment wasn't vacant at the time, I wasn't able to view it beforehand. I didn't even know what the view from my windows would be like. It would have been great to have that information before making the decision.

Please tell us about the good and bad aspects of living in your local area:

Very close to shops and easy access to transport. Just a bit noisy but to be fair, once you close your window it really helps.

How has the building management responded to any problems or issues you have raised:

Responses are very timely and helpful. So far any questions or issues have been handled appropriately.

Please share one thing (or more) which you wish you had known before you moved in:

Very easy to access transport. Didn’t think it was this easy

Please tell us about the good and bad aspects of living in your local area:

I've been living in this apartment for six months now, and I'm finding myself liking it more and more. Many of my friends also reside here, which has made it feel like a real community. In fact, I enjoy living here so much that I just decided to renew my lease last week!

How has the building management responded to any problems or issues you have raised:

My experience living here has been largely positive, with a strong sense of community. It's comforting to know there are people around who care. However, I did encounter a significant issue during the winter when my apartment, being on a higher floor, experienced a period without hot water and heating. This was quite distressing. Fortunately, after I brought this to the attention of Charlotte, a solution was eventually provided, and I was satisfied with the outcome.

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing I should know, but it has hot water issues in the winter it’s true!

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been very comfortable. One of the best aspects of my specific property is that it's a corner unit, which means I benefit from floor-to-ceiling windows on two sides. This orientation also means my apartment is bathed in sunlight throughout the day, something I truly appreciate.

How has the building management responded to any problems or issues you have raised:

The staff within the building have also been incredibly welcoming and supportive. In particular, Charlotte has been a fantastic resource during my time here, always willing to help and answer any questions I've had. Even as I moved out, the support continued, with Molly offering helpful advice. And Rosa is a very good concierge lady. She is very kind to help me every time.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t see my apartment until I move in. It would be great if the renter could have a viewing before their move in.